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We explored the ins and outs of each website builder to bring you the most comprehensive guide available.
Some of the things we felt were important to evaluate were:
- Cost/Value
- Assortment of Templates
- User-Friendliness
- Advanced Features
- Customer Service
Don’t forget to read the review entirely to get the scoop on which of the two options, Wix or WordPress, is the best deal for you.
Being an informed consumer helps you avoid costly mistakes that have you choosing the wrong service for your needs.
Why Trust Us for Reviews
In our experience, a good review is worth its weight in gold. It helps us determine if a product or service is right for our needs by listing its advantages and disadvantages in one place.
Not having a lot of time to research or compare the different companies available can be problematic.
It may lead you to make a purchase hastily and later regret it.
In an attempt to keep that from happening to you, we’ve taken on the duty to compare Wix and WordPress for you.
That way, you’re able to make a decision based on facts quickly. The likelihood of regretting your choice lessens because you have the different features laid out in front of you.
Comparing the two service providers, side-by-side, allows you to get the most bang from your buck, which is something that we, ourselves, appreciate.
What You Need to Know About Wix
Wix is a software-based company based in Israel that offers cloud-driven web development services. It’s one of the most popular options available because of its Free and Premium packages.
Anyone wanting a custom webpage but possesses minimal web design skills find Wix helpful. With drag-and-drop features, a complete novice can design an attractive website in just a few hours.
Since its founding in 2006, the company has grown by leaps and bounds. It now has an impressive 150+ million users around the world. Continuing to develop its offerings further, Wix provides premium tools that enhance the user experience.
Examples of this include its customizable email address, intuitive website builder, and analytical tools.
What You Need to Know About WordPress
WordPress is one of the oldest website building service providers. It offers its users a wide range of plug-ins that you can use to customize your website.
There are many free templates available to choose from and paid-for templates that are more complex in design. WordPress continues to see a large customer base because it has proven its capabilities as a web builder.
Created in 2005 after WordPress.org’s popularity, the company’s network consists of over 15 billion published pages and 409 million visitors each month. People from around the globe use WordPress.com as their website provider of choice.
The company offers everything from blogs to ecommerce sites to meet the needs of its growing customer population.
Who Delivers the Most Value for the Cost?
So, which company offers the most bang for the buck? That’s an exceptional question to ask. Both have unique features that are of value to the customer.
It’s up to you to determine which payment plan is most used to you as you may not need as many features to run your website as the next customer.
A Breakdown of Wix’s Pricing Structure
Wix offers Premium Plans as well. The pricing structure divides into two categories, Website Plans, and Business & Ecommerce Plans.
To help you understand the different levels offered by each type of Premium Plan, we’ve listed them below for you to reference. Each plan offers the ability to remove Wix ads.
WEBSITE PLANS
Starting at $14/month, Website Plans exist for different types of users. There are four packages to choose from, with Combo being the least expensive and VIP being the most expensive at $39/month.
The more you choose to pay, the more features you have access to, as highlighted below.
Combo
The lowest price Premium package starts at $14/month and provides subscribers with 3 GB of storage space and 30 minutes of video.
It’s intended for personal use and comes with the standard custom domain as well as free domain service for a year.
A free SSL certificate and the ability to remove ads are also noteworthy features.
Round-the-clock support is available at no additional charge with even the most basic Premium plan.
Unlimited
Offering all of the same features as the Combo package, the next service plan costs $18/month and is best for entrepreneurs and freelancers. It provides its users with 10 GB of storage and one hour of video.
The plan also comes with $300 in ad vouchers, a free site booster app for a year, and a free visitor analysis app for one year. Subscribers love the fact that they have continuous customer support even without paying VIP prices.
Pro
Pro subscribers have access to everything already mentioned as Wix website features as with the other Premium plans. For $20/month, they get 20 GB of storage and two hours of video play.
Extras that the “complete online branding” package has to offer are a free Events Calendar App for a year, logo maker, and social media logo files. For a business looking to up their branding game, this package delivers a lot of bang for its buck.
VIP
The top pricing tier is the VIP plan. It costs $39/month and offers all of the same features previously mentioned with other plans. It does give its users 35 GB of storage and five hours of video capabilities, though.
The most outstanding benefit of purchasing this plan is that you get VIP treatment when it comes to customer service because you’re the first in line to get assistance.
BUSINESS & ECOMMERCE PLANS
If you’re looking to create a business or ecommerce website, you’ll want to explore Wix’s Premium plans. They range from Basic to Enterprise and cost anywhere from $23/month to custom priced based on your unique needs.
To help you get to know what you’ll get with each pricing plan, we’re explaining Business Basic, Business Unlimited, Business VIP, and Enterprise below.
Business Basic
Business Basic costs $23/month and offers many features worth investing in as a business owner. It offers secure online payments, plans and recurring payment options, a custom domain, a free domain for a year, 20 GB of storage, five hours of video, and a $300 ad voucher.
Customer service is available for all Wix users and a big help to businesses who lose money when their websites are down.
Business Unlimited
You get 35 GB of storage and ten video hours with a Business Unlimited plan. It costs $27/month and provides the same features as a Business Basic account but with more storage and longer video capabilities.
More robust ecommerce features exist. For example, a Basic account gives you access to unlimited products, abandoned cart recovery, and the ability to sell through social media platforms.
With an Unlimited plan, you start to see more advanced features such as subscription services, the ability to accept different currencies, automated sales tax, advanced selling features, USPS discounts, dropshipping options, and more.
Business VIP
For $49/month, you get 50 GB of storage and unlimited video hours. Account-holders also get customized reports that they can access and put the data to use. VIPs receive priority customer service.
You also get unlimited product listings on your ecommerce site along with all the incredible features provided with an Unlimited account.
Enterprise
If you require a custom package, this is the one to look into right away. Working with Wix to give you precisely the amount of storage, video hours, product descriptions, and product reviews to satisfy your needs is highly recommended.
This top tier pricing structure gives you priority customer support and flexibility as your business continues to grow and profit.
To do a fair comparison of pricing, we decided it was best for you to view the different features offered with each plan.
Now that we’ve explained what to expect from Wix, it’s time to see what WordPress provides to its customers. That way, you can make a decision based on facts and not hearsay.
A Breakdown of WordPress.com’s Pricing Structure
Like Wix, WordPress offers a Free account with limited options. From there, users can choose from Personal, Premium, Business, Ecommerce, and VIP.
The most inexpensive paid account starts at $4/month and billed annually. VIP accounts are for businesses with massive sales and cost as little as $1,700/month.
Personal
If you’re looking for a website that isn’t feature-heavy or business-driven, this plan is reasonable. It costs $4/month and gives you a website with a personal domain name.
You can also get unlimited access to email support with the plan. It’s a step up from a free account and is prepaid in full each year.
Premium
For double the price of a Personal plan, you get Premium for $8/month, billed yearly. It comes with many advanced features, including custom CSS and support from Google Analytics.
It’s an ideal option for Freelancers who want to attract new customers to their website through stunning visual design. Support is available via chat for subscribers who choose this package or any of the other more expensive WordPress subscription plans.
Business
For $25/month billed annually, small businesses can create a fully functional website. It comes with custom plug-ins and themes, 200 GB of storage, and 24/7 chat support.
The ability to accept payments and even create subscriber-only content for your customers is something that many businesses find valuable. Business accounts can also remove WordPress branding.
Ecommerce
If you’re planning on selling items that appeals to you, you’ll find $45/month billed annually to be a small price to pay for an eCommerce plan that grows with your business.
Until you’ve reached the VIP level, you can use the features offered to you with this plan. Customers in over 60 countries can do business with you as part of the eCommerce subscription.
You also have access to unlimited products and services. Marketing tools specifically designed for businesses such as yours are available as advanced features. They help you get the word out about your business.
Being able to cross-promote on social media is something that could increase your exposure as a seller online.
VIP
The most robust plan costs as little as $1,700/month and is customized to meet your needs. Companies such as Disney, Airbnb, and TED use the VIP WordPress subscription.
To benefit from the services offered by WordPress, it’s best to speak to a representative who can custom create a package to meet your needs. It’s how you ensure that you get your money’s worth from the subscription level you’ve chosen to pay for today.
Which Service Provider Has the Best Templates to Choose from?
If variety is the spice of life, Wix is THE merchant. With over 700+ done-for-you FREE templates to choose from, you don’t risk creating a cookie-cutter-like website for yourself.
Instead, you customize your chosen template by using colors, fonts, imagery, buttons, and more.
Having the option to drag-and-drop features allows you to read their legibility before committing to them entirely. You can play around with your website’s design as much as possible before making your site live.
You can also determine which options are easiest to view on mobile screens because many of your viewers use smartphones and tablets to access the internet.
WordPress offers more templates to choose from with its Premium package. If you’re not a paid member, you don’t have access to variety from the service provider.
Wix values all of its customers, which is why it provides a very basic free plan for anyone wanting to start a website and not receive charges monthly or annually to use it.
Is Wix or WordPress More User-Friendly?
Wix has a lot more features that we would consider user-friendly.
A complete novice can get the hang of how to drag-and-drop design elements within minutes.
WordPress gives you a lot of freedom and responsibility as a user.
You’re entirely on your own when it comes to backing things up, providing your website with security, and completing the updates needed to keep your pages up and running.
Which Service Provider Offers the Most Advanced Features?
Wix offers the most advanced features. You have access to the Wix Editor, Wix ADI, and Corvid by Wix. Keeping track of SEO and analytics is easy thanks to the tools provided as a user of the company’s products.
Branding is a big part of Wix, too, with a customized email address to match your business, chat between you and your customers, and the ability to reach out on all of your social media accounts quickly.
Who Has the Best Customer Support?
This question is among the easiest to answer. Wix most certainly does. Not only does the company have a customer support team on call 24 hours a day, seven days a week for all of its Premium subscribers, it also offers a support center and easy-to-submit online support form.
You won’t find the same with WordPress.com. There is no phone support, and live chat support is for select Premium members. If you don’t pay extra, you won’t get the answers you need to keep your website running.
Having the opportunity to ask questions and get the answers needed to resolve your issue quickly is something of value. When considering the options you have available, which do you prefer?
Troubleshooting an issue on your own because there is no customer support to assist you or a company with round-the-clock customer service technicians ready to help you every way they can?
Conclusion On Wix Vs WordPress.com
Now that you’ve been able to do a side-by-side comparison of the two companies, you can decide on the right option for you. From a cost standpoint, Wix provides more features for less. Even the most expensive plan is nowhere as expensive as WordPress.
Wix is an excellent option for both novices and experienced web designers. One of the best features offered by the website builder is the Wix ADI, which intuitively builds a website based on the information that you provide to the automated web builder.
